World of Tanks: Mercenaries XBOX
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Launcher and Client Technical Issues

Technical issues may occur. For the most part, they can be resolved in a few simple steps.

Basic Troubleshooting

  1. Confirm the game and the Console servers are up and running.
  2. Turn off your console and router/modem at the mains.
  3. Wait ten minutes to allow a full reset of the Internet settings.
  4. Connect the console by LAN cable.
  5. Turn on your Modem and console.
  6. Test internet settings, Nat settings and Multiplayer settings.
  7. Once all the steps above are complete, restart the game.

The issue persists

Contact Player Support and provide:

  1. A screenshot of any error you may see.
  2. A screenshot of your Nat Settings.
  3. The console version you are playing on.
  4. Confirmation that you followed the Basic troubleshooting steps.

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